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Colgan role in tragedy gets further scrutiny
Updated: August 21, 2010, 9:32 AM
WASHINGTON — The Families of Continental Flight 3407 hopes that the conclusions
reached by the federal crash investigation will help the group in its fight for greater
aviation safety — but airline pilots are not so sure.
The discussion at Tuesday’s National Transportation Safety Board meeting to release
the report dwelt on the pilots of the plane that crashed in Clarence Center last Feb. 12,
killing 50 people.
Much was made of the pilots’ mistakes, and comparatively little was said about Colgan
Air, the subcontractor that hired and trained the crew for the Continental Connection flight.
Kevin Kuwik, boyfriend of Flight 3407 victim Lorin Maurer and a key member of the families
group, said he understands perfectly well why that was, given the errors the crew made. And he
noted that Colgan’s “inadequate procedures” for setting the airspeed in icing
conditions was listed as a contributing factor to the crash.
“You shouldn’t have an accident where the report says the airline dropped the
ball,” Kuwik said.
But Capt. John H. Prater, president of the Air Line Pilots Association, sharply criticized
the report for focusing so narrowly on the crew.
“Creating a safer industry means looking at all the reasons why this tragedy occurred
and taking aggressive action to ensure nothing similar happens again,” Prater said.
“The single, narrow focus of the probable-cause statement issued [by the safety board] is
an unfortunate move backward away from that goal.”
The safety board said the probable cause of the crash was Capt. Marvin D. Renslow’s
inappropriate response to the “stick shaker,” part of the plane’s stall-warning
and -recovery systems. Renslow repeatedly pulled back on the controls, fighting the system
that would have automatically worked to pull the plane out of an aerodynamic stall.
In addition to citing Colgan’s procedures as a contributing factor to the crash, the
safety board listed Renslow’s poor management of the flight and the fact that he and
co-pilot Rebecca L. Shaw failed to notice that they had allowed the plane to fly dangerously
slow.
Prater noted that during the meeting, the board discussed the need to improve training and
cockpit displays, enhance oversight and provide better weather information to crews.
The board issued safety recommendations addressing those concerns, which left Prater
perplexed about how it could omit them from its finding on probable cause.
“Creating a safer industry means looking at all the reasons why this tragedy occurred
and taking aggressive action to ensure nothing similar happens again,” Prater said.
Yet Prater and other union officials were among the few to criticize the safety board in
the wake of the release of the report and the accompanying safety recommendations.
Lawmakers said they thought the safety board effort could help in pushing aviation safety
measures through Congress.
“The NTSB hearing brought to light significant deficiencies in both Colgan Air’s
procedures and the pilots’ training, and it has only strengthened our resolve to get our
legislation improving and increasing pilot experience passed into law,” said Sen. Charles
E. Schumer, D-N.Y.
Colgan downplayed the fact that the safety board criticized the airline for never giving
Renslow simulator training on the stick pusher — which is supposed to automatically save
the plane from a stall — in the plane he was flying.
According to the airline, Renslow had received adequate training.
“By all accounts, Capt. Renslow and First Officer Shaw were fine people,” Colgan
said in a statement. “But they knew what to do in the situation they faced that night a
year ago, had repeatedly demonstrated they knew what to do, and yet did not do it. We cannot
speculate on why they did not use their training in dealing with the situation they
faced.”
Since the crash, Colgan has added the proper use of the stick pusher to its pilot-training
program. In addition, the airline has tightened its hiring procedures to make sure that it is
hiring more experienced aviators.
“Recently, Colgan Air has worked together with its pilots to address safety issues and
capitalize on safety-reporting programs as a way to identify and solve issues before accidents
or incidents occur,” said Capt. Mark Segaloff, chairman of the Colgan pilots union.
“We are seeing signs of progress.”
Instead of continually finding fault with Colgan, some members of the families group set
their sights on the Federal Aviation Administration, which had ignored previous safety board
recommendations aimed at bolstering pilot training — a criticism also voiced by safety
board Chairwoman Deborah A.P. Hersman.
The FAA has contended that it has dramatically bolstered air safety by getting airlines to
agree to voluntary measures in its “Call to Action,” a report released last week
that is the subject of a House Aviation subcommittee hearing thutoday. However, Scott Maurer,
father of Lorin Maurer, dismissed “Call to Action” as “that 200-page piece of
lip service.”
Told that the families were increasingly critical of FAA Administrator Randy Babbitt in the
wake of delays in new regulations on pilot training and fatigue, Transportation Secretary Ray
LaHood said: “Nobody cares more about safety than Randy Babbitt.”
LaHood noted that the FAA held 12 safety summits across the country after the crash and did
what it could unilaterally to address the issues raised by the Flight 3407 tragedy. But
issuing new regulations takes time, LaHood said, because “you’ve got to give all the
stakeholders a chance to respond to these things.”
But some lawmakers, too, sound as if they are getting tired of the delays.
Asked for his reaction to the safety board meeting, Rep. Chris Lee, R-Clarence, said:
“I hope it just leads to action. For every day that passes without action, there’s
the opportunity for some other sort of tragedy to occur.”
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