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Sewage, sulfur problems raise stink at HSBC Arena
Updated: August 21, 2010, 9:52 AM
You don’t have to be an odor expert to detect a stinky problem around HSBC Arena over
the years.
And recently, the problem was compounded.
A brief sewage backup in a secluded area inside the arena garnered Buffalo unwanted
national publicity during last month’s NCAA Men’s Basketball Tournament. Sports
Illustrated magazine even ran a blurb stating that "Buffalo reeked." The Associated Press
published an article that began: "Ooooh, that smell."
But as embarrassing and unpleasant as the sewage backup was, the problem was fleeting
compared with the long-term odor that Sabres fans and people attending other arena events have
coped with for years.
The explanation has been sulfur in the soil beneath the HSBC Atrium building across the
street from the arena. Lots of sulfur. Whenever it rains — and sometimes even when it
doesn’t — passers-by smell what many have mistaken over the years for raw sewage.
The site was once home to a tannery, an HSBC spokesman said Thursday. Some unpleasant
byproducts seeped into the ground many decades before the bank bought the land, said Neil
Brazil, the bank’s vice president of public affairs.
But the problem is expected to be solved by the end of April, Brazil said. Work will start
soon on a project that aims to capture the smelly groundwater, then redirect it into a
sanitary system and away from downtown before it can stink up the area.
"HSBC is working closely with city and county authorities to evaluate alternative methods
for disposing of treated groundwater from its Atrium facility," Brazil said.
It’s about time, Buffalo Sabres fans, waterfront visitors and Atrium employees told a
reporter Thursday.
"It’s just terrible. People shouldn’t have to come downtown and smell this kind
of thing," said Ronnie Jelonek of Depew, who is in the lower Main Street area several times a
week. She said the stench gets so bad at times that it smells like human waste.
"It smells like a combination of really bad eggs and garbage that has been sitting for a
long time," said Danica Davis of Buffalo as she visited HSBC Arena Thursday to buy tickets to
an upcoming event.
One HSBC employee who was transferred to the Atrium building a month ago agreed.
"Sometimes I get out of my car in the morning, and I can’t believe what I’m
smelling," said the woman, who declined to give her name.
Brazil said the bank can’t be blamed for the obnoxious odor. "This is a long-standing
legacy issue, with a tannery on the original site, coupled with a high water table," he said.
Officials were aware of the odor issues even as construction started two decades ago.
"When they were building it, they unearthed sulfur pockets, and that whole area smelled
horrible," recalled Buffalo Sewer Authority General Manager David Comerford.
The bank installed a sump pump in the Atrium’s basement and has used a chemical that
is supposed to reduce the odor. But HSBC has acknowledged the system hasn’t cut it. The
bank announced Thursday that it has hired MLP Plumbing & Mechanical of Cheektowaga to work on
the problem.
"We have engaged a firm and expect the project to be completed by the end of April," said
Brazil, who did not disclose the cost.
In addition to the system to capture the smelly groundwater, Comerford said, "There are
also going to be manhole covers installed that are impervious to smell."
The Sabres have fielded numerous complaints from fans over the years about the odor outside
the arena, team spokesman Mike Gilbert said. It’s not a problem during every game, but it
is noticeable after heavy rain or a large amount of snow melt, he said.
"We are aware that there has been a sulfur problem over in the HSBC Atrium area, and
we’re glad to hear there is a plan to remedy the situation," he said.
But the agency responsible for drumming up convention and tourism business said the smell
hasn’t really been an issue. "We haven’t had a single complaint about it from
someone attending an event," said Dottie Gallagher-Cohen, president and chief executive
officer of the Buffalo Niagara Convention & Visitors Bureau.
As for the unrelated sewage problem that created a stench during the NCAA Tournament,
Gilbert described it as a "minor" backup. He said it occurred in an area that is not
accessible to the public where the arena’s trash compactors are kept, near the parking
lot behind the arena.
The sewage didn’t spill into public view, and the smell wasn’t noticeable in the
arena, but some reporters had to walk past the area and noticed the odor, Gilbert said. The
backup was cleaned up within about 40 minutes, and arena staff used sanitizers and air
fresheners to deal with the lingering odor, he added.
Gilbert said it is unfortunate that Sports Illustrated chose to highlight problems when
this region had the highest average ticket-resale prices and the highest merchandise sales of
any hosts for the first weekend of NCAA Tournament games. "We can’t control what SI
focuses on, but we know we staged a great event here," he said.
A public relations assistant at Sports Illustrated talked with the reporters who wrote
about the odor problem. "They were only referring to the sewage problem at HSBC [Arena], not
any smells that were outside," said Chris Mahr.
News Staff Reporter Stephen T. Watson contributed to this report.
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