LITTLE VALLEY – All 911 calls in Cattaraugus County will now be handled in the dispatch center in Little Valley under an agreement between the sheriff’s office and State Police, officials announced Friday.
In the past, under the closest car protocol, county dispatchers in Little Valley and state dispatchers in Amity had to compare notes to make sure cars were sent to calls in a timely manner.
State Police Capt. Eugene Staniszewski said the agreement “will allow the State Police to utilize their personnel more efficiently and take advantage of the upgraded technology that the county dispatch center has to offer.”
The new technology allows dispatchers to track a caller’s location throughout the county, as well as be able to see where deputies and troopers are on their patrols. The consolidation also will have all calls transmitted across the sheriff’s radio frequency.
“Streamlining police services are important to providing the fastest and safest response to people who need help,” Cattaraugus County Sheriff Timothy Whitcomb, said.
Both officials said turning the dispatch service over to the county was a logical next step and one that will better serve county residents and benefit both agencies.