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Allstate will close an insurance claims office in Amherst and combine the operations with a location in Rochester.

Its Essjay Road location, which has 48 employees, is expected to close by Dec. 16.

Allstate cited “improved technology and efficiencies” in making the decision. The company said that with “few exceptions,” employees from the Amherst office will be given the opportunity to work in the Rochester location.

Affected workers will also have the opportunity to post for other positions within the company, and they may be eligible for relocation assistance if they transfer to another city.

Employees who choose not to apply for a different job within Allstate may be eligible for severance benefits, which vary according to an employee’s tenure, Allstate said.

Allstate said the Amherst office was chosen for closing because it was the smallest of its nine claims offices in New York State, as measured by their number of employees.

The company said the closing will not affect customer service and that claims now handled out of the Amherst office will be handled by the Rochester location.

Allstate leases 22,000 square feet at the Essjay building, which opened in 1995 and is owned by Centerpointe Corporate Park Holdings LLC, with Frank Ciminelli as the property’s managing member. Ciminelli Real Estate Corp. manages the property.

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