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Medicare recipients can help improve care

This month, the 180,000 Medicare beneficiaries in the Buffalo area should pay attention to their mailboxes for a chance to make their voice heard on a critical topic – their health care.

If you have Medicare coverage, you may receive the Consumer Assessment of Healthcare Providers and Systems survey in the coming weeks, giving you an opportunity to rate your satisfaction with your Medicare health insurance and doctors. The Centers for Medicare & Medicaid Services (CMS) conducts this annual survey to hear directly from select beneficiaries about the quality of health plans and care providers.

Through the survey, you can become part of our nation’s efforts to help improve our health care system. Regrettably, many of the selected don’t respond. In 2012, only 45 percent of selected Medicare beneficiaries responded. If you are chosen to receive the survey this year, please provide your feedback before the May 29 deadline.

Both CMS and Medicare insurance providers want to make sure you are receiving the highest quality medical care from doctors you trust. The survey is one of the tools used to help achieve this goal. Survey responses help the government and insurers identify ways to better serve beneficiaries and improve the quality of care.

As policymakers continue to debate Medicare issues, the survey is an important opportunity to make your voice heard.

Jennifer Cohen-Smith

Regional Vice President

UnitedHealthcare Medicare

and Retirement, Buffalo