Citizens Financial Group said it has expanded banking hours at all 26 of its supermarket branches in Tops Markets in Western New York as part of a broader move across the state, although hours at traditional branches and Starbucks Coffee locations remain unchanged.
The Providence, R.I.-based parent of Citizens Bank said its full-service, seven-day in-store branches are now open from 10 a.m. to 7 p.m. during the week, 10 a.m. to 4 p.m. Saturdays and 11 a.m. to 3 p.m. Sundays.
“Our customers tell us how much they value the extended hours, personal service and seven-day convenience of our supermarket branches,” James P. Gaspo, Citizens’ president for New York, said in a statement. “People are busier than ever, and the expansion of banking hours at our supermarket branches is another example of our commitment to help our customers to bank when, where and how they want.”
The new hours apply not only in the Buffalo Niagara region, but at 52 branches across the state. That also makes all of the bank’s 63 supermarket branches in the state consistent.
In all, Citizens operates 159 branches and 386 ATMs in New York and 1,400 branches and 3,700 ATMs across its entire 12-state branch network in New England, the Mid-Atlantic and the Midwest. It has 44 branches in the eight counties of Western New York. Citizens, with $129 billion in assets, is owned by Royal Bank of Scotland Group Plc, which in turn is currently owned by the British government after a bailout.